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You own your recipes. Here is what we store.

What we store, who receives it and how to delete it, each linked to its policy.

Start freeRead the Privacy Policy
Email us (team at bettermenu dot live)
A bank of lockers, one to each account, with one door ajar on the recipes insideThree lockers side by side, one to each account. The middle one is marked Your account, and its door stands open on three recipes inside: Maple Pecan Cookies, Oat Date Bars and Cocoa Bites. The lockers beside it are shut and locked.Your accountMaple Pecan Cookiesv4Oat Date Barsv3Cocoa Bitesv2A bank of lockers, one to each account, with one door ajar on the recipes insideThree lockers side by side, one to each account. The middle one is marked Your account, and its door stands open on three recipes inside: Maple Pecan Cookies, Oat Date Bars and Cocoa Bites. The lockers beside it are shut and locked.Your accountMaple Pecan CookiesOat Date BarsCocoa Bites
A bank of lockers with one open: each recipe kept inside its own account

What does BetterMenu collect?

Your name and email, your recipes, and how you use the app, to run and improve the service.

A cabinet of three drawers: your account, your recipes and how you use the appA cabinet of three drawers. Account: your name and email. Recipes: your recipes and their nutrition. Usage: how you use the app.AccountNameEmailRecipesRecipesNutritionUsageApp usageA cabinet of three drawers: your account, your recipes and how you use the appA cabinet of three drawers. Account: your name and email. Recipes: your recipes and their nutrition. Usage: how you use the app.AccountNameEmailRecipesRecipesNutritionUsageApp usage
Three drawers: your account, your recipes and how you use the app

Who else sees my data?

Only providers that run part of the service, each with what its part needs. An AI model provider sees ingredient lines to suggest matches, missing weights and, in Studio, added sugars. The compliance engine, not the AI, calculates the label.

  • AI suggests matches and weights, and in Studio added sugars. We send recipe lines only to AI providers that do not train on them and keep none of them after answering.
Provider What it receives
Cloud hosting Runs the app and this website, and stores your account details, recipes, ingredients, labels and their versions, in the US.
Sign-in Your email address, name and sign-in events, to authenticate your account.
Payments Your billing details and payment method, to process subscriptions and payments. We do not store card numbers.
Product analytics Your account ID, name, email address and organization name, and how the website, free tools and app are used.
Monitoring Technical records of requests to the app, to find and fix errors.
AI model The recipe and ingredient lines you submit, never your password or payment details. No training, not kept.

Named list of providers for your vendor review: email us (team at bettermenu dot live).

Your account in the middle, with the kinds of providers that run parts of the service around itYour account holds your name, email, recipes and usage. Around it are six kinds of provider. Cloud hosting: runs the app, stores data. Sign-in: email, name, sign-ins. Payments: billing, no card numbers kept. Product analytics: how the app is used. Monitoring: error records. AI model: no training, not kept. Each receives only what its part of the service needs. Source: Privacy Policy, sections 3.4 and 3.5.Cloud hostingruns the app, stores dataSign-inemail, name, sign-insPaymentsbilling, no card numbers keptProduct analyticshow the app is usedMonitoringerror recordsAI modelno training, not keptYour accountNameEmailRecipesUsagePrivacy Policy 3.4Your account in the middle, with the kinds of providers that run parts of the service around itYour account holds your name, email, recipes and usage. Around it are six kinds of provider. Cloud hosting: runs the app, stores data. Sign-in: email, name, sign-ins. Payments: billing, no card numbers kept. Product analytics: how the app is used. Monitoring: error records. AI model: no training, not kept. Each receives only what its part of the service needs. Source: Privacy Policy, sections 3.4 and 3.5.Cloud hostingruns the app, stores dataSign-inemail, name, sign-insPaymentsbilling, no card numbers keptProduct analyticshow the app is usedMonitoringerror recordsAI modelno training, not keptYour accountNameEmailRecipesUsagePrivacy Policy 3.4
One account and the providers around it

Can I delete my data?

Yes. One email starts it. Every label exports from Studio as a PDF, PNG or JPEG file.

  1. Email us team at bettermenu dot live
  2. We verify it is you Before anything is removed
  3. Purged within 30 days From active systems

Backups are overwritten on their normal cycle. Recipe records may be kept longer for regulatory recordkeeping. Privacy Policy, section 6

Where we say it

Each policy fact on this page, linked to the sentence that states it.

What we say Where
Ownership
Your recipes stay yours. We use them only to run BetterMenu for you Terms of Service 2.1
Collection and sharing
Name, email, recipes and usage are collected Privacy Policy 1.1, 1.2, 1.4
Service providers, such as sign-in and analytics Privacy Policy 3.1, 3.2
Hosting, sign-in, payments, analytics, monitoring and AI providers Privacy Policy 3.4
Disclosure when the law requires it Privacy Policy 3.3
AI and assistants
We send recipe lines only to AI providers that do not train on them and keep none of them after answering. AI never calculates the label Privacy Policy 3.5, Terms of Service 2.2
Assistant use is linked to your account Privacy Policy 3.2
Assistant providers process chats under their own terms Privacy Policy 3.5
Security and deletion
Reasonable measures against unauthorized access Privacy Policy 5
Purge within 30 days of a verified request Privacy Policy 6.1
Recipe records may be kept for recordkeeping Privacy Policy 6.2
Deletion and security reports by email Support 5 and 6
Every label exports from Studio as a PDF, PNG or JPEG file Formulate, Label

Questions

More questions

Is my recipe used to train an AI model?

Not through BetterMenu. We send recipe lines only to AI providers that do not train on them and keep none of them after answering (Privacy Policy 3.5). In ChatGPT or Claude, that assistant’s provider handles your chat under its own terms and your settings there.

How do I report a security issue?

Email us at the address on the Support page with the details, and give us a chance to fix it before you disclose it. Leave live customer data out.

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