# Privacy Policy Welcome to BetterMenu, an app designed to help you create recipes, access nutrition information, manage allergens and diet friendly information. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use the BetterMenu app and related services. ## 1. Information We Collect 1.1 **Account Information:** When you create a BetterMenu account, we collect your name, email address, and other relevant account information. 1.2 **Recipe and Nutrition Information:** We collect the recipes you create to store the nutrition information. 1.3 **Allergen & Diet Friendly Information:** If you choose to input allergen and diet friendly information, we collect and store this data so that we can show you this information when you view a recipe. 1.4 **Usage Data:** We may collect information about how you use the app, including your interactions with features and content, to improve the app's functionality and user experience. 1.5 **Questions and Menus You Send Us:** The "Ask about your label" form on our free tools, and the "Send us your menu" form on our restaurants page, open your own email app with what you typed and the page you were on. When you send that email, we receive your email address, what you wrote and that page. We use this only to reply to you. ## 2. How We Use Your Information 2.1 **Providing Services:** We use your information to provide and personalize the services offered by BetterMenu, including creating recipes, accessing nutrition information, and managing allergens. 2.2 **Communication:** We may use your email address to send you important updates. You can opt-out of these communications at any time. 2.3 **Improving Our Services:** Usage data (section 1.4) helps us analyze and improve the performance, features, and content of BetterMenu. ## 3. Data Sharing 3.1 **Third-Party Integrations:** BetterMenu uses third-party service providers, such as an authentication provider for signing in. Your data may be shared with these providers so that they can deliver the features they support. 3.2 **Product Analytics:** We use a product analytics provider to understand how our website, free tools and the BetterMenu app are used. When you sign in to the app, this provider receives your account identifier, your name, your email address and the name of your organization, so that app usage can be linked to your account. Use of BetterMenu through a connected AI assistant is linked to your account and organization in the same way. For that use, the provider also records the inputs to each tool call the assistant makes, which can include recipe names and ingredient lines. 3.3 **Legal Compliance:** We may disclose your information if required by law or in response to a valid legal request. 3.4 **Service Providers:** We use service providers to run BetterMenu. Each one receives only the data it needs for its part of the service, and only to provide that service to us: - **Cloud hosting:** runs the app and this website and stores your data, including your account details, recipes, ingredients, labels and their versions. - **Sign-in:** authenticates your account; receives your email address, name and sign-in events. - **Payments:** processes subscriptions and payments; receives your billing details and payment method. We do not store card numbers. - **Product analytics:** as described in 3.2. - **Monitoring:** helps us find and fix errors; receives technical records of requests to the app. - **AI model:** reads the recipe and ingredient lines you submit, as described in 3.5. A list of the providers we use is available on request; contact us (team at bettermenu dot live). 3.5 **AI Processing:** When you use Paste and Go, weight estimates, added sugars suggestions or other AI-assisted features, we send the recipe and ingredient lines you submit to a third-party AI model so it can read them and suggest USDA matches, gram weights, and which ingredients add sugars for the Added Sugars line. We configure these requests to go only to providers that do not use the data to train models. Our AI provider account enforces zero data retention: the AI model providers do not keep the text we send after answering. Your password and payment details are never sent. The AI suggests matches, weights and added sugars answers, which you confirm; it does not calculate the values on your label, which are calculated by our compliance engine, under fixed FDA rules, from the grams you confirm. If you connect BetterMenu to ChatGPT or Claude, that assistant's provider processes your conversation under its own terms, and BetterMenu receives the requests the assistant makes for you. ## 4. Your Choices 4.1 **Account Settings:** You can review and update your account information through the BetterMenu app. 4.2 **Communication Preferences:** You can manage your communication preferences by adjusting your notification settings. ## 5. Security We take reasonable measures to protect your information from unauthorized access or disclosure. ## 6. Data Retention 6.1 **Account Data:** We retain your account information for as long as your account remains active. To request deletion of your account, contact us (team at bettermenu dot live); upon a verified request, we purge your account and personal data from our active systems within 30 days. A copy may briefly persist in backups until they are overwritten on their normal cycle. 6.2 **Recipe and Nutrition Data:** Recipes, nutrition calculations, and related records may be retained for longer periods (including after account deletion) where needed to meet regulatory recordkeeping requirements (for example, FDA nutrition-labeling documentation). ## 7. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes by email or through the app. ## 8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us (team at bettermenu dot live). Last Updated: November 10, 2026 Source: https://bettermenu.live/privacy/